Operations Specialist

A business operations specialist reviews every aspect of company operations for the purpose of improving operational processes to better serve customers and to make the company operations more efficient.
Job Category: Operations
Job Type: Full Time
Job Location: Remote
Job Category: Operations
Job Type: Full Time
Job Location: Remote
  • Analyzes how information is recorded and how the process can be improved.
  • Analyzes customer needs and determines how operations can be altered to improve service to customers and better meet their needs.
  • Evaluates all company operations to make sure they are compliant with safety standards and other rules and regulations of the industry.
  • Audits legal documents that can impact the company.
  • Manages quality, costs and the efficiency of the organization.
  • Reengineers processes to improve efficiency.
  • Promotes a smooth delivery system for products and services going to clients.
  • Oversees quality control.
  • Handles purchasing and logistics.
  • Recommends process improvements for every day operating procedures.
  • Provides support for the Director of Operations.
  • Processes purchase orders.
  • Assists with financial reporting.
  • Tracks expenditures to ensure the company does not go over budget.
  • Assists with office administration duties.
  • Trains business operations staff.
  • Conducts operational research.
  • Solves complex problems relating to the operation of the business.
  • Stays up-to-date on software that is commonly used in the industry.
  • Must have excellent analytical skills.
  • Must have good organizational skills.
  • Must have excellent written and verbal communication skills.
  • Should possess strong tactical management skills.
  • Must have excellent math skills.
  • Must have strong problem-solving skills.
  • Should possess superior interpersonal skills.
  • Must have good leadership skills.
  • Knowledgeable of  bookkeeping processes.
  • High School diploma.
  • Associates degree in Management, Business or a business-related field.
  • Bachelor’s degree in Finance, Accounting, Operational Management, Business or related field.
  • Experience working in Business Operations department.

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